You can see our performance from 2020 below!
|98.4% of Carecall customers said they are happy with the service provided!||90%|
|98% of alarm calls answered within 60 seconds.||99%|
|99.49% of emergency visits attended within 45 minutes.||90%|
|99.86% of alarm calls answered within three minutes.||99%|
|100% of complaints responded to with an interim reply within five days and a full reply within 20 days.||100%|
|98.4% of customers were satisfied overall with the installation of their Carecall Monitoring Service.||90%|
|99.87% of emergency visits attended within 60 minutes.||100%|