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Family members

We understand that people want to remain in their own homes and maintain their independence as long as possible. However, as a family member this can be worrying for you if your loved one is elderly, vulnerable or has been having frequent falls. 

The Carecall 24 hour telemonitoring service can provide you with peace of mind that your relatives have help at the touch of the button when you can't be there. 

Carecall can help and support those who are:

  • at increased risk of falling
  • at risk of admission / re-admission to hospital
  • returning home from hospital or intermediate care
  • in the early stages of dementia
  • require support, reassurance and assistance to maintain their independence

It can also be used for customers who may have a medical condition, such as epilepsy or diabetes and supports independence, security and peace of mind.

Customers are provided with an alarm unit and a pendant which can be worn in a number of ways. Should the customer need help they can press the pendant and an alarm is raised at our Telecare Centre. Our fully trained and dedicated call handlers will instantly know the callers details and are in a position to begin providing help or assistance.

Emergencies are responded to within minutes by arranging help from a nominated friend, your doctor, emergency services or from fully trained, friendly mobile wardens (Stockport area only).

If you are looking for help for yourself or a relative, Carecall can help provide a tailored package of support to meet individual needs. Simply complete the online form below and we will contact you to explain the options.

Family member enquiry form

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Page last reviewed 23/03/2018