What is the digital telephone switchover?
As the UK moves towards the digital switchover, transitioning from the traditional analogue phone network to a digital system by 2027, it’s important for our Carecall users to understand how this change may affect their service. This change applies to all phone lines no matter who your telephone provider is (BT, Virgin, Sky, Talk Talk etc).
How does this affect my Carecall service?
The digital telephone switchover will mean a change to your Carecall equipment, but we will help support you through this change. Whether you're a tech-whizz or a novice, this information in this section will explain everything you need to know about the switchover.