We are delighted to announce that we have successfully completed our Analogue to Digital switchover well ahead of the national deadline of January 2027.

This important milestone helps ensure greater reliability of equipment and continuity of service, giving our customers and their loved ones added peace of mind.

This has been a significant undertaking, and we would like to extend our sincere thanks to our customers, families, carers, professionals, and our fantastic Carecall Team for their support and commitment in helping us achieve this success.

For more information about the Digital Switchover, please visit the Digital telephone switchover page or the Gov UK website (opens in a new window). 

If you have any questions about your Carecall service, please don't hesitate to get in touch. We're here to help.